Terms of service
Welcome to SnugHaven. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our store. By accessing or using our website, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our website.
1. About Us
This website is operated by SnugHaven.
Throughout the site, the terms "we," "us," and "our" refer to SnugHaven.
Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to offer our products and services to customers.
2. Eligibility
By using this website, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you have permission from a parent or legal guardian to use this website.
You agree not to use our website for any unlawful purpose or in violation of applicable laws.
3. Products
We strive to provide accurate descriptions, images, and pricing for every product offered on our website.
However:
- Product colors may vary depending on your device's display.
- Product availability may change without notice.
- We reserve the right to discontinue products at any time.
Nothing on this website should be interpreted as medical advice or a guarantee of specific health outcomes.
4. Pricing and Orders
All prices displayed on our website are shown in the applicable currency at checkout.
We reserve the right to:
- Correct pricing errors
- Refuse or cancel orders suspected of fraud
- Limit quantities purchased per customer
- Cancel orders that violate these Terms
If payment has already been processed for a cancelled order, a full refund will be issued.
5. Billing Information
You agree to provide current, complete, and accurate billing and shipping information for every purchase.
Providing inaccurate information may result in delays or cancellation of your order.
6. Shipping and Delivery
Shipping times displayed on our website are estimated delivery times only.
Unexpected delays caused by customs, weather, holidays, or shipping carriers may occur.
Please refer to our Shipping Policy for additional information.
7. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy.
By placing an order, you acknowledge that you have read and understood that policy.
8. Intellectual Property
All website content, including:
- Logos
- Images
- Product descriptions
- Graphics
- Text
- Branding
is the property of SnugHaven or its respective licensors and may not be copied, reproduced, or distributed without written permission.
9. Prohibited Use
You agree not to use this website:
- For unlawful activities
- To distribute malicious software
- To interfere with website security
- To infringe intellectual property rights
- To attempt unauthorized access to our systems
Violation of these Terms may result in termination of access to our services.
10. Disclaimer
Our products are intended to provide support and comfort during everyday activities.
They are not intended to diagnose, treat, cure, or prevent any disease.
Information on this website is provided for general informational purposes only and should not replace professional medical advice.
If you have a medical condition or persistent pain, please consult a qualified healthcare professional before using any support product.
11. Limitation of Liability
To the maximum extent permitted by law, SnugHaven shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or our products.
Our total liability shall not exceed the amount paid for the product purchased.
12. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time.
Changes become effective immediately upon publication on this page.
Your continued use of the website constitutes acceptance of the updated Terms.
13. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
SnugHaven
Email: hellosnughaven@gmail.com
We aim to respond to customer inquiries within 24–48 business hours.